Customs Deploys MIS File Tracker in PTML Pilot Rollout

PHOTO: DCG Oluyomi Adebakin (R) and Acting Controller Miko at the event

By Temitope Adebiyi, Correspondent

The Nigeria Customs Service (NCS) has rolled out its new Management Information System (MIS) File Tracker at the PTML Area Command, Apapa, Lagos.

Dr. Bashir Adewale Adeniyi, Comptroller-General of the Service, stated that the initiative leverages technology to streamline personnel administration and accelerate document processing to boost international trade.

Adeniyi, who was represented by DCG Oluyomi Adebakin, Deputy Comptroller General in Charge of ICT /Modernisation, said the initiative aims to boost work speed, increase openness, and make trade smooth.

The Comptroller-General of Customs reaffirmed the Nigeria Customs Service’s drive to use technology for better service. She highlighted digital tools like the Nigeria Trade Portal, the Customs Verification Management System, and the new MIS File Tracker as proof of global innovation..

Adeniyi said the introduction of the MIS File Tracker will further strengthen the command’s reputation as a centre for innovation within the NCS with key features that promotes ease of administration

He added that the MIS is an Enterprise Platform for all Customs administrative processes that would serve as a Single Sign-On (SSO) application which enables one unified data set to be used across all departments administratively.

The CGC urged Officers to utilize the application for key administrative functions, including Leave and Pass Applications; File Tracking; Duty Roster; Internal Staff Orders; Nominal Roll and other administrative processes. The platform also provides avenues for feedback on areas requiring modifications, additions, and improvements.

This deployment is expected to streamline internal workflows, reduce manual processes, and support data-driven decision-making across the Service.

The PTML Area Command, widely regarded as one of the most technologically advanced commands in the Service, has continued to serve as the preferred pilot location for cutting-edge Customs modernisation projects including the Unified Customs Management System (UCMS) ,also known as B’Odogwu.

Acting Controller of the Command, Deputy Comptroller Nura Miko expressed optimism in the commands ability to successfully implement the rollout and serve as a model for customs innovation.

The Acting Controller stated that the command is maximising all technological backed trade facilitation initiatives made possible by the NCS Management.

While thanking the CGC for his unwavering belief in the command’s ability to deliver efficiently, the Acting Controller stated that efforts are in place to to reduce the two hour cargo clearing record for compliant RoRo cargoes to one hour.

He praised the innovation as a bold step to keep the Nigeria Customs Service (NCS) as a top customs agency in Africa, and he promised that the PTML Command will work hard to make the new file tracking system a complete success.